Thank you for choosing to shop with us! We are dedicated to providing our customers with a seamless and satisfactory shopping experience, which includes ensuring that your items are shipped to you in a timely and safe manner. Here is our shipping policy:
- Processing and Shipping Times: We strive to process and ship out all orders within 1-2 business days (excluding weekends and holidays) of receiving your order. You will receive another notification when your order has shipped. Please note that shipping times may vary depending on your location.
- Shipping Rates: Shipping rates are calculated based on the weight and dimensions of your order, as well as your chosen shipping method. You will be able to view the shipping costs at checkout before you confirm your order.
- Shipping Carriers: We use reliable shipping carriers such as FedEx, UPS, and USPS to ensure that your package arrives safely and on time.
- Tracking: Once your order has been shipped, you will receive a tracking number via email so that you can monitor the progress of your package. Please note that tracking information may take up to 24 hours to update.
- Lost or Damaged Packages: While we make every effort to ensure that your package arrives safely and undamaged, we are not responsible for any lost or damaged packages once they are in the hands of the shipping carrier. If your package is damaged during shipping, please contact the shipping carrier directly to file a claim. If your package is lost during shipping, please review the tracking link from the carrier, along with all areas the package may have been delivered to. If it has been one business day since the date of delivery and you still cannot locate your package, please contact us and let us know or contact the shipping carrier directly to file a claim.
We appreciate your business and hope that you enjoy your shopping experience with us. If you have any questions or concerns about our shipping policy, please do not hesitate to contact us.